Effective date: 10 September 2026 Last updated: 22 September 2026 Version: 1.0.1
This Acceptable Use Policy (the "AUP") forms part of Percher's Terms of Service. Violations may lead to suspension or termination of your Account and your Apps.
*The English and Swedish versions are intended to have the same meaning. If they differ, the English version prevails. Mandatory law always applies.*
| Operator | Kaizensu AB, company registration number 559595-6359 |
|---|---|
| Postal address | Kulvertkonstens väg 12, 422 60 Hisings Backa, Sweden |
| Service-recipient point of contact (DSA Art. 12) | abuse@percher.app |
| Authority point of contact (DSA Art. 11) | legal@percher.app |
| Website | https://percher.app |
Both points of contact communicate electronically in Swedish and English. The authority point of contact is reserved for competent authorities; other recipients should use the abuse address.
This policy applies to all content you publish, code you deploy and activity you carry out via the Service, including Apps, configuration, uploaded files, environment variables, network traffic and use of the Platform's APIs.
You may not use the Service to publish, store, distribute or otherwise make available:
Content that violates applicable law, including content that is illegal to possess, distribute or display in Sweden or where the User or the end user is located.
Material that depicts, promotes or facilitates the sexual abuse of children, including AI-generated depictions. We may immediately restrict the content and suspend the affected App or Account without a remediation period, preserve evidence and report it where law requires.
Phishing pages or forms, malware, credential harvesting, scams, and impersonation of another person, organisation or public authority with intent to mislead.
Unsolicited bulk messaging or automated outreach, botnet or command-and-control infrastructure, and cryptocurrency mining of any kind.
Doxxing, threats of violence, systematic harassment, calls for harm against individuals or groups, and material that promotes, supports or recruits for violent extremism or terrorism.
Content that infringes copyright, trademark or other intellectual property rights. You must cooperate with a substantiated infringement report and remove or disable material where infringement is established or restriction is otherwise lawfully required. A report is not by itself proof of infringement.
Processing personal data without a lawful basis, required transparency or appropriate safeguards, or otherwise contrary to data-protection law. The Service is not approved for special-category, criminal-offence or other regulated data unless we expressly agree in writing, as stated in the Terms and the DPA.
Icons, gallery preview images and other visual material you upload for display on the Platform's public surfaces are subject to this Section. In addition, they may not use marks of organisations you do not represent, imitate another well-known service in a way that risks misleading visitors, or contain pornography, graphic violence or hate symbols. A gallery preview must show the App's actual interface or a reasonably representative view; a logged-in view is permitted if it exposes no third-party personal data or other prohibited content, while screenshots of unrelated products and generic "coming soon" screens are not accepted. We may review, reject, hide or remove an uploaded image, including before it is publicly visible, and after repeated rejections or attempts to circumvent review may block uploads or suspend the Account under Section 9.
You may not use the Service to carry out, facilitate or plan:
DDoS tools; network attacks, port scanning, intrusion attempts or other offensive activity against third-party systems; and proxy, VPN or tunnelling services designed to circumvent network restrictions, conceal traffic sources or enable unauthorised access to third-party services.
Systematic automated retrieval of data from third-party websites or APIs at scale where it violates the scraped service's terms, infringes copyright, causes undue load or is done without appropriate rate limiting. Apps have limited outbound internet access, and we may block or restrict outbound traffic that is abused. You may not scrape the Service itself, including other Users' Apps and the dashboard, API and documentation, except through the interfaces and limits we provide for your own Account.
You may not use the Service where sanctions or export-control law that applies to you or to us prohibits us from providing it or you from using it, including where you are, or act on behalf of, a person or entity to whom such law prohibits us from providing services, and you may not use it for a purpose or export that such law prohibits. We may suspend or terminate an Account where the law requires it.
You may not circumvent, manipulate or undermine the resource and plan limits (CPU, memory, processes, disk, bandwidth) that apply to your Account or Apps. Fork bombs, deliberate resource saturation, deliberate crash-looping and uploading files substantially beyond what your App needs in order to exploit or circumvent storage limits are prohibited. We may ask you to optimise an App or move to a plan that matches its resource needs.
You may not attempt to break out of or circumvent your App's container isolation, escalate privileges, access file systems outside your allocated storage, communicate with the host system in an unauthorised manner, or exploit vulnerabilities in the container engine or kernel.
You may not attempt to access, read, modify or otherwise interact with other Users' Apps, data, containers, networks or accounts.
You may not exploit security vulnerabilities in the Platform. Limited testing solely to verify and responsibly report a suspected vulnerability is permitted only if you use your own Account and data and access no one else's; avoid privacy violations, persistence, exfiltration, social engineering, denial of service, destructive action and material disruption; stop once you have enough for a useful report and promptly report it to security@percher.app; and give us a reasonable opportunity to remediate and coordinate any public disclosure.
To the extent within our control, we will not pursue a civil claim solely for research that complies with these conditions and is reported in good faith. This does not bind third parties, authorise unlawful conduct, waive claims for harm or prevent us from complying with law.
You may not reverse engineer, decompile, disassemble or otherwise analyse or map the Platform's infrastructure, source code, security mechanisms, network configuration or routing layer, except as mandatory law expressly permits (e.g. Directive 2009/24/EC Art. 6).
Each natural person may hold at most one Account unless we expressly agree otherwise. Section 4.2 of the Terms prohibits automated account creation.
We have no general obligation to monitor hosted information. We may review reports, relevant service logs, public content and technical security or abuse signals to the extent needed to enforce this AUP, protect the security and integrity of the Platform, comply with law and respond to legal demands from public authorities. A restriction may result from an automated technical control (for example rate limiting or temporary isolation of an acute security threat), manual review or both; where DSA Art. 17 applies, the statement of reasons identifies any automated means relevant to the decision. We apply restrictions diligently, objectively and proportionately, with due regard to the rights and legitimate interests of those affected, including freedom of expression, and in accordance with the Privacy Policy and Sections 9–11.
Depending on the severity, recurrence and risk, we may:
Suspension, termination, export, deletion and backup expiry follow Terms Sections 14.2–14.3 and 15.4–15.6. Where lawful and reasonably safe, the response, remediation or export opportunity described there is given before permanent deletion. Immediate restriction, preservation or loss of access may be necessary for illegal content, security threats, evidence preservation or a binding order. Mandatory consumer rights and legal retention duties always apply.
We may preserve and disclose information or report suspected violations where permitted or required by law. If we become aware of information giving rise to a suspicion that a criminal offence involving a threat to the life or safety of a person has taken place, is taking place or is likely to take place, we promptly inform the competent law-enforcement or judicial authority (DSA Art. 18).
If you consider a measure against your Account or Apps incorrect or disproportionate, you may request an internal review by emailing abuse@percher.app with your Account email, the measure concerned, why you consider it incorrect and any supporting material. We review a sufficiently identified request and communicate the outcome; the measure remains in place meanwhile. We may prioritise urgent safety or access issues and decline duplicative or abusive requests. This voluntary route does not limit any statutory or judicial remedy.
Report content or activity that you believe violates this AUP to abuse@percher.app. Reports may be submitted electronically, free of charge and without a Percher Account.
For a report to be a notice under Regulation (EU) 2022/2065 (the DSA), include: a sufficiently substantiated explanation of why you consider the content or activity illegal or in violation of this AUP; the exact location of the content (the full URL, or the App name for an App as a whole); your name and email address (required under Art. 16(2)(c), except for reports concerning material described in Articles 3–7 of Directive 2011/93/EU, where anonymous reports are accepted); and a statement confirming your good-faith belief that the information is accurate and complete (Art. 16(2)(d)). Screenshots or other evidence help. We may still review an incomplete or anonymous report but may be unable to follow up.
We process sufficiently precise notices in a timely, diligent, non-arbitrary and objective manner. Where the notice includes electronic contact details, we confirm receipt without undue delay, take appropriate measures under Section 9 and notify you of our decision and the available redress (Art. 16(5)), identifying any automated means used to process the notice or take the decision.
If DSA Art. 17 applies and we restrict, hide, remove or suspend hosted information, an App or an Account because the information is illegal or incompatible with this AUP, we give the affected User a clear and specific statement of reasons at the latest when the restriction takes effect. It contains the information required by Art. 17(3): the measure and its scope, the facts and the legal or AUP ground relied on, any use of automated means, and the available internal review, out-of-court dispute settlement and judicial redress. The exceptions in Art. 17(2) and 17(5) apply.
Deliberately false or abusive reports may themselves violate this AUP.
We handle orders concerning illegal content and requests for information from competent authorities under DSA Arts. 9 and 10 and applicable law. Authorities should use legal@percher.app and identify the legal basis, issuing authority, affected service or content and any confidentiality requirement.
We may update this AUP. For a material change (new categories of prohibited content or changed enforcement measures) we notify you by email at least 30 days before it takes effect, and you may close your Account free of charge before then; this does not limit enforcement against existing violations or obligations under mandatory law. Non-material changes (typographical corrections, clarifications) are published on the website and take effect immediately. A change that requires affirmative consent does not bind you until that consent is given.
This AUP supplements the Terms of Service, which prevail in a conflict. Mandatory law always applies.
*Last updated: 22 September 2026* *© 2026 Kaizensu AB — Percher, percher.app*